I was gonna post this in the Bored thread, but I really need some forum support on this. In September my Bank of America debit card was hacked. They charged over $4,000 worth of shit mostly from Walmart online. I don't have a Walmart online account. BOA took care of everything, and I didn't get charged any of the fraudulent charges. November, I get the fraudulent text message. Walmart $13.66. Debit card closed. BOA sent me a new debit card with a new number. Credited for charge. Earlier this week, again fraudulent alert. Walmart $13.66. Card shut down was sent a new card new number. BOA gave me the number for Walmart Plus membership to get it cancelled. Remember I don't have an account with them. Called Walmart and they can't help me because I don't have an account with my emails or my phones. They are no help.
Today, I am arriving at my house and see UPS delivering my new BOA debit card. I go online to activate the card and see another charge from Walmart. When I call them to report, dewd at BOA is like "wow, it's the new debit card number".... that I haven't even activated yet. I tell him I am leaving BOA because they can't even help me. They finally placed a stop payment on Walmart. They offered to open new accounts for me. FU.
So....what banks do you use? I have been with BOA for 25 years. Chase? I am very basic. I just need bill pay option.
Today, I am arriving at my house and see UPS delivering my new BOA debit card. I go online to activate the card and see another charge from Walmart. When I call them to report, dewd at BOA is like "wow, it's the new debit card number".... that I haven't even activated yet. I tell him I am leaving BOA because they can't even help me. They finally placed a stop payment on Walmart. They offered to open new accounts for me. FU.
So....what banks do you use? I have been with BOA for 25 years. Chase? I am very basic. I just need bill pay option.