I agree. I am sure dealers get better pricing than most on OEM stuff so if they were not so greedy they could probably get the sale. And the customer has the parts the same day. Also based on my thread if Ford stepped up their customer service they would probably gain some sales
Ford Dealer refusing to give out pn#
- Thread starter SMKE EM
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I agree. I am sure dealers get better pricing than most on OEM stuff so if they were not so greedy they could probably get the sale. And the customer has the parts the same day. Also based on my thread if Ford stepped up their customer service they would probably gain some sales
I get dealers not wanting to give away part numbers so you can shop online and get the part elsewhere.
And in Panda's dad situation, part of it is due to the fact that the good deals, like the 33% off shop discount, were good deals. Until dealerships went online and sell parts for the same price to the general public. Sometimes even cheaper. I know of dealers that now sell cost plus a small margin versus retail with a discount. So now shops feel slighted because anyone can get the same part online for the same price or less.
I buy from a couple dealers at 5% over dealer cost. And I find prices cheaper online still. Shipping included. Because dealerships get back-end advantages on their parts sales and so on.
And in Panda's dad situation, part of it is due to the fact that the good deals, like the 33% off shop discount, were good deals. Until dealerships went online and sell parts for the same price to the general public. Sometimes even cheaper. I know of dealers that now sell cost plus a small margin versus retail with a discount. So now shops feel slighted because anyone can get the same part online for the same price or less.
I buy from a couple dealers at 5% over dealer cost. And I find prices cheaper online still. Shipping included. Because dealerships get back-end advantages on their parts sales and so on.
luckily i didn't work for ford.
Most other manufacturers are the same way. If you know their part numbers you can figure them out backward or even out of order. That is why dealer websites that have parts search by VIN or application started to only give a partial part number years ago.
And now you're losing money as a company
I sometimes look our parts up online and they're posted for cheaper than my cost. Shit happens sometimes
That's fine then, your company wants to continue to play games, then the market will decide.
If Ford wants to force an outdated business model on the general public, I'll be sure to steer people away from them. Even if it's a small 20k car purchase a family member was considering.
That $70 you lost in parts now just cost your company thousands the way I see it. Not only through a vehicle purchase but for future parts and service.
If Ford wants to force an outdated business model on the general public, I'll be sure to steer people away from them. Even if it's a small 20k car purchase a family member was considering.
That $70 you lost in parts now just cost your company thousands the way I see it. Not only through a vehicle purchase but for future parts and service.
THIS times 1000!
I remember we bought a set of cylinder heads off of them. One cracked a ear off in shipment. TF sent out a new head before even receiving the old one back.
I just ordered a bunch of parts from www.fordspartsgiant.com
they were much cheaper than i could get them anywhere else, and parts were searchable by vin.
Shipping was $90 but that makes total sense since they sent me an entire tailgate
they were much cheaper than i could get them anywhere else, and parts were searchable by vin.
Shipping was $90 but that makes total sense since they sent me an entire tailgate
Yes. its a subscrption. Also, fleets can order that subscription as well and look up parts themselves. something like 4 grand a year last time i looked? But its only for Vin they have purchased. Not any vin out there.
$4,000 a year to a dealer is nothing in the grand scheme of things. Sounds like your parent company is trying to offset the cost onto the dealers instead of taking responsibility themselves for the costs.
You refused to get that part and wanted the number to go somewhere else? He's not making any money then. If you were a common customer and did do more business with them, then i am sure they would help you out.
I had other parts on order from that dealer that are being picked up today. I've also spent about $1,000 there in the past few months. Sorry, must've not met their financial obligation for being given a simple part #
Most OEM's set the price accross the country for parts pricing.
We at International has list, retail(walkin), major fleet, and national fleet.
If i give everyone national fleet like i do to UPS then UPS is going to be pissed that they're not getting a deal, then we lose more money pissing off customers. I give guys a break, especially when we are making a ton on a part. Idustry standard is 30 percent to pay the bills, pay the guys, and make some sort of profit.
If this DPFE sensor is costing you $100, then someone needs to be doing their job for renegotiating pricing considering people are making money selling these at $36 with prime shipping (which means amazon costs are already included)
By no means are they losing any businees for one do it yourselfer. Many MANY people still go to the dealer for simple things like oil changes. I think moreso the stigma these days is that cars are too complicated for Joe Shmoe shops to do anything other than brakes.
And i tend to agree. At least in my experience.
It's called the domino effect. Sure it's just one do-it-yourselfer today, until word spreads, people start influencing non-diy's decisions based on such an adversarial relationship with parts and service. That's where it hits you the most. Any business owner knows this.
And now you're losing money as a company
Huh? He said 15%-25% You just said typical markup is 30%, did I miss something?
I sometimes look our parts up online and they're posted for cheaper than my cost. Shit happens sometimes
So because someone in your company isn't doing their job negotiating pricing and someone else is undercutting you on the free market, it's the reasonable thing to offset this cost of laziness onto the consumer? A responsible company would see this problem and take steps towards figuring out how their competitors are doing it and adapt these changes as well, instead of hoarding proprietary data to a vehicle I own.
$4,000 a year to a dealer is nothing in the grand scheme of things. Sounds like your parent company is trying to offset the cost onto the dealers instead of taking responsibility themselves for the costs.
You refused to get that part and wanted the number to go somewhere else? He's not making any money then. If you were a common customer and did do more business with them, then i am sure they would help you out.
I had other parts on order from that dealer that are being picked up today. I've also spent about $1,000 there in the past few months. Sorry, must've not met their financial obligation for being given a simple part #
Most OEM's set the price accross the country for parts pricing.
We at International has list, retail(walkin), major fleet, and national fleet.
If i give everyone national fleet like i do to UPS then UPS is going to be pissed that they're not getting a deal, then we lose more money pissing off customers. I give guys a break, especially when we are making a ton on a part. Idustry standard is 30 percent to pay the bills, pay the guys, and make some sort of profit.
If this DPFE sensor is costing you $100, then someone needs to be doing their job for renegotiating pricing considering people are making money selling these at $36 with prime shipping (which means amazon costs are already included)
By no means are they losing any businees for one do it yourselfer. Many MANY people still go to the dealer for simple things like oil changes. I think moreso the stigma these days is that cars are too complicated for Joe Shmoe shops to do anything other than brakes.
And i tend to agree. At least in my experience.
It's called the domino effect. Sure it's just one do-it-yourselfer today, until word spreads, people start influencing non-diy's decisions based on such an adversarial relationship with parts and service. That's where it hits you the most. Any business owner knows this.
And now you're losing money as a company
Huh? He said 15%-25% You just said typical markup is 30%, did I miss something?
I sometimes look our parts up online and they're posted for cheaper than my cost. Shit happens sometimes
So because someone in your company isn't doing their job negotiating pricing and someone else is undercutting you on the free market, it's the reasonable thing to offset this cost of laziness onto the consumer? A responsible company would see this problem and take steps towards figuring out how their competitors are doing it and adapt these changes as well, instead of hoarding proprietary data to a vehicle I own.
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