💸 For Sale RockAuto.com Discount Code - Expires April 14, 2021

5% Discount Code: 58AD90E8047F88
Expires: April 14, 2021

Please enter this code in the ‘How Did You Hear About Us’ box to receive the discount. Please enter ONLY the discount code, no other words or numbers. All orders are placed online and the discount code must be entered before an order is submitted to receive the discount.

RockAuto.com is an auto parts retailer founded in 1999 by automotive engineers with two goals: Liberate information hidden behind the auto parts store counter (by listing all available parts, not just what one store stocks or one counter-person knows), and make auto parts affordable so vehicles of all ages can be kept reliable and fun to drive.



Visit RockAuto.com to order auto parts online 24 hours a day, 7 days a week and have them conveniently delivered to your door. Need help finding parts or placing an order? Visit our Help pages for further assistance!

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[b4black]

My order was supposed to arrive today, but FedEx says it's damaged in shipment and is being returned. Since you guys to have no human customer service reps, I'm left hanging as to what will happen next.

Rockauto was my go to online place, now it's my last resort.

 

[RockAuto]

My order was supposed to arrive today, but FedEx says it's damaged in shipment and is being returned. Since you guys to have no human customer service reps, I'm left hanging as to what will happen next.

Rockauto was my go to online place, now it's my last resort.

Hello,

We are sorry your order was damaged by FedEx! When you report the issue via our Order Status & Returns page, our systems will report and track your error and reshipment or refund much faster and efficiently than waiting to talk to a customer service representative. Just like RockAuto displays every bit of information that is supplied by manufacturers to help select your parts, we also provide you the same tools available to our customer service team on the Order Status & Returns page.

Thank You!
RockAuto.com

 

[b4black]

Hello,

We are sorry your order was damaged by FedEx! When you report the issue via our Order Status & Returns page, our systems will report and track your error and reshipment or refund much faster and efficiently than waiting to talk to a customer service representative. Just like RockAuto displays every bit of information that is supplied by manufacturers to help select your parts, we also provide you the same tools available to our customer service team on the Order Status & Returns page.

Thank You!
RockAuto.com

So wrong. I reported it and got this "We will review the situation and contact you within one business day." A human being would have fixed it right away (and in less time than it took you to type the response above). Actually the moment Rockauto was told by FedEx the package was damaged and being shipped back to them, you should have shipped a replacement and sent my email an update. I'm glad I wasn't in a hurry for this.

 

[b00sted]

I see I'm not the only one with shipping damage issues. RockAuto sandwiched a head gasket between a few pieces of cardboard and sent it. Of course it arrived all screwed up.

I find it interesting that there's a random torn piece of paper covering the worst damage........

edit: A refund was issued same day. But it's still annoying that I waited 9 days to receive a damaged product due to negligent packing.