Users ditch Glassdoor, stunned by site adding real names without consent
Anonymous review site Glassdoor now consults public sources to identify users.
arstechnica.com
Couple of extracts, since the article is long:
"But in 2021, Glassdoor acquired Fishbowl, a professional networking app that integrated with Glassdoor last July. This acquisition meant that every Glassdoor user was automatically signed up for a Fishbowl account. And because Fishbowl requires users to verify their identities, Glassdoor's terms of service changed to require all users to be verified."
"Glassdoor now requires your real name and will add it to older accounts without your consent if they learn it, and your only option is to delete your account," Monica's blog warned. "They do not care that this puts people at risk with their employers. They do not care that this seems to run counter to their own data-privacy policies."
In a privacy policy, Glassdoor says, "If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time," but Monica said Glassdoor did not give her the option and stored her name and recommended that she delete her account if she wanted her name removed. This would delete her reviews as well, employees confirmed. In response, Monica continued protesting the data storage, escalating her complaint to a Glassdoor manager who did not prove to be any more sympathetic than subordinates.
"I stand behind the decision that your name has to be placed on your profile and it cannot be reverted back to just your initials or nullified/anonymized from the platform," Glassdoor's manager wrote, confirming that Monica's case was now considered closed. "I am sorry that we disagree on this issue. We treat all users equally when it comes to what is eligible to be placed on the profile and what is not, but we know that there are times our users, such as yourself, may not always agree with us."
