Any Hyundai mechanics?
- Thread starter Gamble
- Start date
I had a 2015 Elantra with similar issues.
Mine progressed to consistently stalling at idle after warmed up (parked or sitting in traffic). I cleaned the throttle body and mass air. Stalling continued.
Took it to the dealership and showed it to their service writer and mechanic.
They handed the keys to a dealer demo and mine sat for approx 4 mos waiting on a new long block. Metal shavings.
Car had approx 38k miles on it.
New motor covered under warranty
Mine progressed to consistently stalling at idle after warmed up (parked or sitting in traffic). I cleaned the throttle body and mass air. Stalling continued.
Took it to the dealership and showed it to their service writer and mechanic.
They handed the keys to a dealer demo and mine sat for approx 4 mos waiting on a new long block. Metal shavings.
Car had approx 38k miles on it.
New motor covered under warranty
They had a huge recall on their 2.0 or 2.4 engines. I believe they had debris left over from casting. I'm not sure if that applies here though
oh this is good. they said it's just a MAP sensor.... which I replaced a few weeks ago. They said you still need to clear codes and update the ECU.
ummm what? I understand it can still have a code without a CEL but why would it run fine for a few weeks then shit the bed. And updating an ECU to tell it there is a new MAP sensor makes no sense
ummm what? I understand it can still have a code without a CEL but why would it run fine for a few weeks then shit the bed. And updating an ECU to tell it there is a new MAP sensor makes no sense
oh so it's finally fixed....due to a bad map sensor...or so they say
I'm pretty sure I can unplug a map sensor and still have any other car start (run like shit but at least start)
now they want to charge me saying since I changed it before they need to pay their tech so I have to be charged.
well if you knew you were going to charge me and this wasn't a warranty issue you should of stated that ahead of time.
I'm pretty sure I can unplug a map sensor and still have any other car start (run like shit but at least start)
now they want to charge me saying since I changed it before they need to pay their tech so I have to be charged.
well if you knew you were going to charge me and this wasn't a warranty issue you should of stated that ahead of time.
A million questions later
Who did you buy the warranty from? We will have to call them blah blah blah
I bought the warranty through fucking Hyundai....so I asked if their system shows it or do they have to dig for warranty info on a case by case and he said case by case... I call bs.
He also complained and tried to blame me telling me I never told him it had a warranty....well I told everyone on the phone (all 3 people) it had one and he was one of them. My wife also told them...so not my fault they didn't understand. Not my fault you didn't write it down
So he called back and said the "warranty company agreed to cover it" and then said it will be done tomorrow
so you found a bad sensor, called to tell me my car runs and that you want to charge me but it won't be done until tomorrow....? then he said oh well we need to make sure it's running ok and starts when it's cold and need test drive approval...sounding like he is making shit up at this point but ok whatever. If you want to keep it and drive it to make sure it works fine, great. But for fucks sake have your answers ready when I ask.
Then he said normally we don't have people change their own parts....well when the problem happens rarely why would I want my truck to sit there so you can't find the problem since you guys went off nothing more than an OBD2 scanner. Didn't check TPS voltages like I asked or anything.
They spent more time arguing with me than working on the car. Literally called me this morning at 9:15am and now it's 4pm and you finally fixed a map sensor which is 1 bolt and 1 wire clip. I did it in 5 minutes..
holy crap am I annoyed
Who did you buy the warranty from? We will have to call them blah blah blah
I bought the warranty through fucking Hyundai....so I asked if their system shows it or do they have to dig for warranty info on a case by case and he said case by case... I call bs.
He also complained and tried to blame me telling me I never told him it had a warranty....well I told everyone on the phone (all 3 people) it had one and he was one of them. My wife also told them...so not my fault they didn't understand. Not my fault you didn't write it down
So he called back and said the "warranty company agreed to cover it" and then said it will be done tomorrow
so you found a bad sensor, called to tell me my car runs and that you want to charge me but it won't be done until tomorrow....? then he said oh well we need to make sure it's running ok and starts when it's cold and need test drive approval...sounding like he is making shit up at this point but ok whatever. If you want to keep it and drive it to make sure it works fine, great. But for fucks sake have your answers ready when I ask.
Then he said normally we don't have people change their own parts....well when the problem happens rarely why would I want my truck to sit there so you can't find the problem since you guys went off nothing more than an OBD2 scanner. Didn't check TPS voltages like I asked or anything.
They spent more time arguing with me than working on the car. Literally called me this morning at 9:15am and now it's 4pm and you finally fixed a map sensor which is 1 bolt and 1 wire clip. I did it in 5 minutes..
holy crap am I annoyed
It was an OEM Hyundai sensor that I got from the same dealer. They only reason they knew is because they called my wife and said it was a map sensor and she said oh my husband just did that 2 weeks ago.
So now I have to see if they will approve the return on the other map since obviously it's bad....but I'm still not convinced so we will see
Sweet, I am going to start selling faulty electronics and make bank
Pretty standard dealership / parts store rules. All electronic parts once opened are non returnable.
Hyundai service has taken a real beating with all the engine recalls and it starting to show on the attitudes.
They probably put you off till morning because they need to collect monies from the warranty co before releasing. And driving it cold the next morning to check your work is not unusual. Best way to piss off a pissed off customer is to have the light pop right back on.....
They probably put you off till morning because they need to collect monies from the warranty co before releasing. And driving it cold the next morning to check your work is not unusual. Best way to piss off a pissed off customer is to have the light pop right back on.....
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