I hate all car salesmen...
- Thread starter Mike K
- Start date
^^^Agreed. But today, I got harassed by a salesman at Gerald Nissan. I went to look at a new Xterra Pro-4x, but they had sold it the day before. The guy asked me if i wanted to look at the used one they had on the lot and drive it, to get a feel of them. I told him I would like to, but had no intention of buying a used X. So i get back from the test drive and was met at the door with the sales manager with a purchase contract....
I was not happy camper at this point. I don't mind being thorough, but that pushy is too much. I have a career in Ag Sales and if I was that pushy i would be chased off farms with a shot gun
I was not happy camper at this point. I don't mind being thorough, but that pushy is too much. I have a career in Ag Sales and if I was that pushy i would be chased off farms with a shot gun
It was funny... While the guy that helped me today was nice, he has been a car salesman for awhile and it shows. He was trying really hard to build rapport with me, telling stories, asking irrelevant questions, etc. I don't know if this stuff is transparent to me because I'm in "sales" or because it's just so much of a cliche.
The annoying thing was that they wouldn't commit to my number. I told him $13,500 our the door for the car and he did the old "Gonna go ask the manager" routine. The first time he came back he countered at $14,000. I knew at this point that the car would be mine at my price but I still had to go through 20 minutes of "negotiating" as he went back and asked his manager. The first time he came back at $14,000.
I told him that I wouldn't say no but that at that price I wanted to look at another car before committing. $13,500 was my "buy it now" price. So then he comes back 10 minutes later with $13,761 and it had old school dealer written all over it, right down to the giant green, hand written price, underlined, no less. Again, $13,500 will get it done now. 10 minutes later, $13,500 it is.
I suppose I can appreciate that they're trying to get the most out of the car but the 10 minute lapse of time between each price exchange is ridiculous. It's not as if they were seriously crunching the numbers every time he went back there.
On a side note, I've had exponentially better experiences at non-franchised dealers than I have had at branded dealers. I bought this and my Audi and "shady" dealers and both transactions have been painless once the deal was done. Hell, the Audi dealer let me take the A8 for 4 hours to have it looked over by a mechanic and that was before any deal was made. I like the whole "If you want it, great. If you don't, no big deal" approach to selling cars.
Also, I highly suggest grabbing your own financing or going in with cash. There's nothing worse than playing the "how much do you want your monthly payments to be" game with a car salesman.
The annoying thing was that they wouldn't commit to my number. I told him $13,500 our the door for the car and he did the old "Gonna go ask the manager" routine. The first time he came back he countered at $14,000. I knew at this point that the car would be mine at my price but I still had to go through 20 minutes of "negotiating" as he went back and asked his manager. The first time he came back at $14,000.
I told him that I wouldn't say no but that at that price I wanted to look at another car before committing. $13,500 was my "buy it now" price. So then he comes back 10 minutes later with $13,761 and it had old school dealer written all over it, right down to the giant green, hand written price, underlined, no less. Again, $13,500 will get it done now. 10 minutes later, $13,500 it is.
I suppose I can appreciate that they're trying to get the most out of the car but the 10 minute lapse of time between each price exchange is ridiculous. It's not as if they were seriously crunching the numbers every time he went back there.
On a side note, I've had exponentially better experiences at non-franchised dealers than I have had at branded dealers. I bought this and my Audi and "shady" dealers and both transactions have been painless once the deal was done. Hell, the Audi dealer let me take the A8 for 4 hours to have it looked over by a mechanic and that was before any deal was made. I like the whole "If you want it, great. If you don't, no big deal" approach to selling cars.
Also, I highly suggest grabbing your own financing or going in with cash. There's nothing worse than playing the "how much do you want your monthly payments to be" game with a car salesman.
Definitely. When I bought my GTP, I brought my fancy Finance calculator, and confused the hell out of the sales manager/sales consultant. If you make sure they know that you aren't a dumbass, they won't piss around with you. Cash is the best way IMO, because the car is owned, and dealers are easier to negotiate with them on price
Yeah that's how I am with customers, most of them are totally taken back by the fact that I'm not chasing them out of the dealership retracting what I said. If they like the car they do, if not I'd rather find someone else that does than sell it for nothing to someone who doesn't even really like it. I had one of my cars parked at a dealer down the street for the day because they had someone who wanted to see it, but I did too so I met my customer at their dealer. The guy drove it, gets out of the car, and starts being a total dick about the price (this was an 07 accord in perfect shape that I said I'd give him for 9k which I thought was pretty fair). He gets out and says "honestly I don't even like it so what's the best price you can give me". I said if you don't like car then I think you should move on to another dealer and find something you'll enjoy, got in my car, and drove off. Look of shock on the guys face in my rear view was priceless. I actually give much better deals to people that are nice, I keep the price high for the assholes. If a nice guy is looking at a $4,000 car and offers me $3,500, chances are I'll say how about $3k as long as I have the room.
Where do you work?
That's how it should be done. I only looked at that used truck just to drive an Xterra, when he knew damn well I wanted new and more options. I told him before the test drive, that I didn't want to waste his time looking at used because there was no way in hell i was going to buy it. So, I guess he saw it as a game to get me to buy the vehicle.
Everyone I have dealt with is a jackass. I brought a girl to the dealer because she wanted a new car. When we were about to get in the car for the test drive he said "you can't come with". I asked why not and he said "I'm 45 years old, its not like I am going to touch her". Needless to say we turned around and got the hell out of there. Fucking scumbag.
Another trick that you have to be careful that they pull is the extended warranty thing. I had the factory warranty still left on my car as it only had 16,000 miles on it when I bought it. They sold me a 3 year/36k extended warranty. I was lead to believe that it is an additional 36k miles on top of what I had. That would make the warranty good until 52k miles. Nope, expired the same day the factory one did. What a waste of $1,700. They get A LOT of people on that.
I was in the dealer the other day and said I was just browsing. Guy asked for my number so he could call me with new inventory and I said I would just check the website. Fucking guy rolled his eyes at me so I just walked out. His dealership definately lost my business.
Another trick that you have to be careful that they pull is the extended warranty thing. I had the factory warranty still left on my car as it only had 16,000 miles on it when I bought it. They sold me a 3 year/36k extended warranty. I was lead to believe that it is an additional 36k miles on top of what I had. That would make the warranty good until 52k miles. Nope, expired the same day the factory one did. What a waste of $1,700. They get A LOT of people on that.
I was in the dealer the other day and said I was just browsing. Guy asked for my number so he could call me with new inventory and I said I would just check the website. Fucking guy rolled his eyes at me so I just walked out. His dealership definately lost my business.
the extended warranty was the only "funny thing" about Bommarito.
They had like 5 or 6 different "levels" and obviously with more $ you had more items covered. it even went as far as paint,glass, rim and tire replacement type shit.
But instead of saying, 1- $1000, 2- $1200 and 3 - $1500.....they factored it into your monthly payments. well when you take a car out for 4-5 years the pricing shouldnt be too much.
i think the lowest end extended warranty bumped my payment like 50 bucks a month.
i was like im not paying 3K plus for a warranty.
they did not try and push it on me, which was nice....but the way they figure it, its too much $
They had like 5 or 6 different "levels" and obviously with more $ you had more items covered. it even went as far as paint,glass, rim and tire replacement type shit.
But instead of saying, 1- $1000, 2- $1200 and 3 - $1500.....they factored it into your monthly payments. well when you take a car out for 4-5 years the pricing shouldnt be too much.
i think the lowest end extended warranty bumped my payment like 50 bucks a month.
i was like im not paying 3K plus for a warranty.
they did not try and push it on me, which was nice....but the way they figure it, its too much $
Right now we're in the middle of a license/name/location change because we're getting a lot bigger faster than we thought, but pretty soon as long as all goes well with the state we'll be called signature auto group and it'll be in lake in the hills.
Yeah that's some creepy shit, I would have grabbed the manager instead of leaving right away though. If the manager was a normal guy you might have got an awesome deal on a car over that.
Not as much as financing, but yeah warranties are good $$. Check the coverage and make sure you know exactly what is doesn't cover. They'll go on and on about what it does, but most warranty forms have a specific list of things that are not covered.
Sidenote, a lot of people don't know this, but you can negotiate your finance rate most of the time, especially if you have good credit. For example if you get approved for 3.9% by the bank the dealership can make a decent chunk by telling you 5.9% or 6.9%. They WILL finance you at the real rate though if you negotiate it, they still make money just not as much.
Word. But then again, they're the big box dealerships who get that classification of being stingy, jackoffs... I (we, assuming you work for a smaller used car dealer as well) Get classified as the scumbag used car salesman with the Goodwill store suit and the bad combover.
Yeah we're a smaller used dealer. We usually keep about 20 cars on hand. We try and keep a wide variety, everything from the $2,000 cavalier to the $25,000 s-class. And yeah, people get scared of used car dealers, because a lot of places really are shady and it sucks. Lot of places run by this guy.
Ya they also tried the ole bait and switch on me. They asked me if I needed financing. I told the salesman that I was already preapproved. He asked me what the rate was and I told him 7.25%. So he went to the finance manager and said he could match it. Next day when I went to sign the paperwork they said I was 9.75%. I was pissed and almost walked out but it took me so long to find this car. He told me there was no way the salesmen could have told me that because he wouldn't know. Then he told me just go get it refinanced. That's what I ended up doing. It didn't cost me any money, just the hassle of all the paperwork.
Fuuuuuck that. I would have told them to draw up new papers and gone through the bank.
Yeah that's the only thing that sucks about not having a big branded lot, if someone doesn't like the car there's not much else to do. I try and keep multiples of the most popular ones around to help that case but that's the best I can do.
Yeah they would've made a couple grand extra from the bank if you signed at that.
I actually did sign it. The guy said "whats the big deal? Just go get it refinanced". I did it a few days later and didnt have to pay a dime to the other company.
Do they still make any money if you refinance it right away?
Wow, it's to bad there isn't a place that sells used cars where they not only check them out first, they will let you return it in 5 days for a 100% refund. And they show you their best price right away so you don't have to haggle. Bet if there was such a place it would make billions...........lol
But you pay the Carmax tax. It's worth it if you don't know anything about cars because you get a consistent product but if you know how to buy a car, you're almost always going to get the same car for significantly less money elsewhere.
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