What a fucking clusterfuck this company is.
I ordered 6 32GB modules to install in my new server. This would give me 192GB of ram in a 6 channel memory configuration. 32GB modules cost about $150, but a 64GB module was like $390. And honestly, I didn't think I'd ever be going beyond 256GB of ram. Unless some time down the line I found a rippin' deal on a 64 core EPYC.
It cost me about $150 per module, I bought 6. Thats $900 on RAM. 9 fucking hundred dollars.
Once I discovered the ram module as bad, and confirmed it using the process below, I contacted the company, asked for a refund, then purchased a 7th module so I could have it faster. So now I've spent $1050 on ram.
The replacement module is ALSO bad. The companies request is that I return the RAM module to them and they will test it before refunding my money. So that means they want me to spend an additional $150, bringing the total on RAM spent to $1300, and then wait for them to refund me $300?
on top of that they want me to PAY SHIPPING to send the modules back to them. So they want me to eat the cost of shipping, in addition to the fucking 5.5 hours I've spent confirming the damned ram is bad.
So far to verify the Module is bad I have done the following. My Mobo has 8 DIMM slots, labeled A1 to H1. Ordered D1, C1, B1, A1 >>> CPU <<< E1, F1, G1, H1
I removed all the ram, and took a known good module, and installed it into D1. Then fully booted the server to TrueNAS OS (a nearly 6 minute process). Then I shut the server down, moved the Dimm from D1, to C1, repeated the boot.
I did this for EVERY SINGLE STICK OF RAM. All 5 good ones, and 2 bad ones..
7 times 8 is 56. That is 56 boot cycles at 6 minutes a pop. I spent FIVE AND A HALF HOURS testing ram.
Do you know what I found? The original BAD DIMM, and the replacement bad DIMM would NOT let the server boot at all. It reported no RAM was installed. It did not matter WHAT slot I used.