3800 Big computer error...laptop won't boot...ne help?

[dole21]

Ok, my dell laptop crashed today and of course its my work laptop which i need daily., it froze up and i had to manually power it off(holding power down.)

Now it will not restart in ANY MODE. safe etc.

It comes up to a blue screen with the following.

"UNMOUNTABLE_BOOT_VOLUME"

I was able to get into the screen to run diagnostics on it(by hitting F12)

and after going throough numerous test, this is the first one to have an error.

DST Short Status Test--

Fail

Error Code: 1000-0142

Msg: Unit 4: Drive Self Test Failed. Status byte=79

IT give me the option to continue on past this test, but I declind cause i was not sure if that would cause me any more problems.

John, Joe anyone else out there who can possibly give me some help with this would be wonderful.

Thanks all

Click to read more...

 

[TonzKnock-G]

You have to run the microsoft recovery console on the xp CD. put the CD in the drive, boot up using the CD, press r for recovery.. then it should switch to a dos prompt, which then you should run the command: chkdsk/r - if that does not work, then hard drive has to be replaced.

 

[alexgtp]

Originally posted by tonzcompg04@Jul 22 2005, 09:50 AM
You have to run the microsoft recovery console on the xp CD. put the CD in the drive, boot up using the CD, press r for recovery.. then it should switch to a dos prompt, which then you should run the command: chkdsk/r - if that does not work, then hard drive has to be replaced.

[snapback]92691[/snapback]​

To do this, use the following steps: 1. Start your computer with the Windows startup disks, or with the Windows CD-ROM if your computer can start from the CD-ROM drive.
2. When the Welcome to Setup screen appears, press R to select the repair option.
3. If you have a dual-boot or multiple-boot computer, select the Windows installation that you want to access from the Recovery Console.
4. Type the administrator password when you are prompted to do so.

NOTE: If no administrator password exists, press ENTER.
5. At the command prompt, on the drive where Windows is installed, type chkdsk /r, and then press ENTER.
6. At the command prompt, type exit, and then press ENTER to restart your computer



If this procedure does not work, repeat it and use the fixboot command in step 5 instead of the chkdsk /r command

 

[TonzKnock-G]

^^^^ Like he said

I guess It would be hard for him to understand my half ass response especially if he is not familiar with it. :smokin: