That's it ZZP. Too far.
- Thread starter TraptPatriot
- Start date
Haha could be. I should ask for the AC compressor back, seeing as how mine took a crapper on me. I could use one! LOL
I did put the return address on there, you just cannot see it as it is on the tab/fold above the one with the address on there. The tape did not give me enough room to write it all on the same one.
Yes, it is. Just cannot see my return address (kinda thankful for that, don't want everyone knowing what my address is). And yes, that is my hand writing. I can get a piece of cardboard and write the same stuff on there if you wish.
Not sure, I threw away the old receipt. I think I can go back and have them print one out, though?
The shipping label on the box should show the shipping weight. Tracking the box online might also show it. Thats messed up. I was making another huge list of stuff I was going to order from them and it seems like the complaints keep coming in... May have been an honest mistake on their part throwing parts around, but definitely check the weight to prove them wrong!!
Well, guess I screwed myself on this one by not keeping the receipt. Receipts cannot be reprinted by USPS, and I shipped it out via Parcel Post with no tracking numbers. Why would I? It was a messed up wheel bearing, I was not worried about it getting stolen. I never believed ZZP would do this. =(
I have an email from Kyla stating the RMA number of 483 and a shipping address. Previous emails were deleted as I didn't think this would be an issue (thought getting the RMA was the hardest part).
I sent a box out USPS once. It got lost and came back to us a month later with a differential in it. It got sent out with a Baer brake kit. Lucky for me it came back with the brake kit PLUS the differential.
You have to understand that if they're anything like any other parts company, and I'm sure they are, they get credit for these defective parts that are returned. They can simply exchange them with their supplier. I'd suspect USPS shenanigans before I'd suspect ZZP swapped out your bearing to spite you. After all, when sending you a replacement bearing, they're only out the shipping cost of sending it to you so it really doesn't make sense to piss you off and frustrate you this much over $10 - $15 worth of shipping.
You have to understand that if they're anything like any other parts company, and I'm sure they are, they get credit for these defective parts that are returned. They can simply exchange them with their supplier. I'd suspect USPS shenanigans before I'd suspect ZZP swapped out your bearing to spite you. After all, when sending you a replacement bearing, they're only out the shipping cost of sending it to you so it really doesn't make sense to piss you off and frustrate you this much over $10 - $15 worth of shipping.
Exactly. It is going to cost more to send the compressor to me, and an AC compressor costs more than a wheel bearing. Plus, the wheel bearing was messed up, broken tabs, rusty, play in bearing. Why would ANYONE want that.
You're both missing my point. It's not that anyone wants it. It's that it gets misplaced and opened, contents come out and they don't know what went where. A USPS employee might not have any idea what a wheel bearing is compared to an AC compressor but they know they both look like car parts and thus things get put back into incorrect boxes.
Like I said, this has happened to me.
If you're concerned that they may have mixed up the part at ZZP, maybe ask them if that's a compressor for any of the cars they sell parts for. If it is then I'd be more likely to think ZZP made a mistake. If it's not then it's more likely that something happened in shipping.
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