Alright heres the deal, I picked up a set of 01 polished SVT rims for a good deal and waited a lil while to get them put on. I had them mounted and balanced today at Firestone on golf road near woodfield and they're idiots. They used a balancing machine that had one shaft that went through the center of the tire with another big metal piece that screwed on the other side to hold it on (instead of attaching it by lug nuts). So he does allll 4 rims right after i waxed, polished, and finished them all earlier that day. I look at the rims before they're even on the car at the garage and there is dark, heavy scratches in a circle from the guy clamping the wheel balancing machine quickly and ignorantly. The assistant manager tried buffing them out but had no luck, so he put them on the car and STILL charged me 67 bucks to mount and balance them. All 4 rims have the scratches too not just one. They are not very noticable on the car, but they are definitly there and unfixable, and they are all i can see when i look at them (mayb cuz im crazy about that stuff). All the assistant manager did was write "customer states the rims were scratched" on the store copy invoice and tell me to come back tommorow while the store manager is there. What should i do? I think i'm going to demand a new set of rims or AT LEAST have them pay for them to be refinished (even though i dont know what i'll do without rims for 2 weeks) and if they are cooperative i wont ask for my money back (even though my set were not exactly new condition). Ill try and post pics later.
