Super strict about MODS at the dealer....WTF

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So this weekend my shelby is going in for a service visit because there is some plastic panel on my rear deck that is rattling and its getting worse. I searched for it for a few weeks, but I dont want to start ripping into the interior without knowing how to. So I called Buss Ford in McHenry to make an appointment. The service advisor asked what my issue was and what kind of car it was for. As soon as he heard GT500, he stopped me and gave me the warning that if there was ANY aftermarket on my car they would not even touch it for service for anything. He said that Ford is cracking down on warranty claims on these cars because of their money situation and will not warranty any shelby with mods for anything, and the dealer is not to do the work without an SVT inspector to check out the car first. They just called me back and wanted to move my appointment to coinside with the Rep getting to the dealer to check it out. I guess my JBA mufflers and K&N airfilter will have to come out. What bullshit. If they try to deny my warranty work for a rattling interior piece because of a set of aftermarket muffflers that are not even louder than stock, Im going to punch someone. So much for modding anymore.
 

Jimbo

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They can not deny warranty on the car - as stated above.

What they can do, is flag the car that it has the mods. If the mods placed on the car, can cause a direct impact to the failed component, then yes, they have all right to remove the warranty on THAT/THOSE items. However, they are also able to FLAG the car, as it may have to be inspected to verify the components placed on the car have had no direct impact to the failed part.

At BMW, they'll actually also label the cars "USED FOR RACE PURPOSES - any resulting damage caused by this will not be warrantied", "AFTERMARKET (insert part installed here) - any resulting damage caused by this will not be warrantied"... etc.
 

01bluesnake

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Come by work "ROTO", i'll make sure the concern gets taking care of without issues about the mods. , most of the techs at my work are mod friendly and the service manager is also cool about mods as long as it's not the cause of the customer concern.
 

SICNESS

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Bring to PDub.

I give you free Roush propaganda for garage too. Plus you can bother Kevin.
 

Flyn

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+1 on switching dealers. I'd also call the dealer and tell them your repair has nothing to do with any possible mods but since they don't want to perform the service, you will take your business and shop elsewhere in the future.
 

The Beast

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Take it to Arlington Heights they are mod friendly
 

01Cobra

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Brian do we have to carry you everywhere we go. Ask to people on this forum first. Good people here.
 

SONICobra

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that is bs but looks like you atleast have a couple options. that shit would make me not want to get a new shelby AT ALL if that really was the case.
 
OP
T

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See the problem is now that the shelby is my DD(for now), I need it back asap and the closest dealer is BUSS. Its like 5 minutes from the house. Victor is not bad, but they will have my car for days. I'll figure something out soon. In a few months, I was planning on getting all the basic mods line pulley/cai/xpipe/port/tune. Now Im scared shitless to do all this. I know the shelby motor is forged and built to last at almost any power level, but the rest of the car is not and if they get nutty about mods now and something completely unrelated pops up Im affraid that wont fix it. My car has over 2.5 years left on the warranty and I probably wont get to the 36k or the 60K for the powertrain.
 

skyhighsd

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I had 4 years left on my warr. when the KB went on.......lol Just find a different dealer and get a loaner if need be.
 

01Cobra

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See the problem is now that the shelby is my DD(for now), I need it back asap and the closest dealer is BUSS. Its like 5 minutes from the house. Victor is not bad, but they will have my car for days. I'll figure something out soon. In a few months, I was planning on getting all the basic mods line pulley/cai/xpipe/port/tune. Now Im scared shitless to do all this. I know the shelby motor is forged and built to last at almost any power level, but the rest of the car is not and if they get nutty about mods now and something completely unrelated pops up Im affraid that wont fix it. My car has over 2.5 years left on the warranty and I probably wont get to the 36k or the 60K for the powertrain.
pay to play
 

The Beast

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all extended warranties and manufactuer warranties are getting strict and dont want to pay for warranty work and will do anything to get out of paying. From what I hear at my dealer there are reps always coming in and looking at cars and trucks and suv before they okay the work and make sure they are not modded. Just ask that guy Discussin when he brought his shelby to my job for warranty work on his rearend. We rejected the warranty work...
 

VNMOUS1

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See the problem is now that the shelby is my DD(for now), I need it back asap and the closest dealer is BUSS. Its like 5 minutes from the house. Victor is not bad, but they will have my car for days. I'll figure something out soon. In a few months, I was planning on getting all the basic mods line pulley/cai/xpipe/port/tune. Now Im scared shitless to do all this. I know the shelby motor is forged and built to last at almost any power level, but the rest of the car is not and if they get nutty about mods now and something completely unrelated pops up Im affraid that wont fix it. My car has over 2.5 years left on the warranty and I probably wont get to the 36k or the 60K for the powertrain.
PM me with your contact info. Mine isn't exactly a garage queen.


bj
 

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See the problem is now that the shelby is my DD(for now), I need it back asap and the closest dealer is BUSS. Its like 5 minutes from the house. Victor is not bad, but they will have my car for days. I'll figure something out soon. In a few months, I was planning on getting all the basic mods line pulley/cai/xpipe/port/tune. Now Im scared shitless to do all this. I know the shelby motor is forged and built to last at almost any power level, but the rest of the car is not and if they get nutty about mods now and something completely unrelated pops up Im affraid that wont fix it. My car has over 2.5 years left on the warranty and I probably wont get to the 36k or the 60K for the powertrain.
1.The Magnuson-Moss Warranty Act (15 U.S.C. 2302(C))

This federal law regulates warranties for the protection of consumers. The essence of the law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle maker's brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided. The law states in relevant part:

No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name... (15 U.S.C. 2302(C)).

More Info:

SEMA SAN - SEMA ACTION NETWORK
 

dun4791

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Simple. Either mod it and know you have no warranty, or leave it totally stock and have a warranty. Up to you. Ford SHOULD decline any powertrain claim if you do pulley/cai/xpipe/port/tune.
 

avmech

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I have a 08 saleen and no i dont have a saleen warranty but i still have a Ford warranty. they cant do anything about the motor but they will take care of every thing else. It is really all about the dealer if they want to be douchy or not. So i really dont see a differance. if its just mufflers and a intake then they cant warranty the exhaust system but if you havent touched any thing else then they will have to honor the rest of the warranty.
 

01bluesnake

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just be careful if you do decide to take it in for the rattle noise, if they want to be asses, they may say it's being caused by the extra noise/ tone emitted by the aftermarket mufflers causing it to vibrate loose.
 

cobraj

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Take it back to bull valley and have Jim give you a loaner.
 

03GEETEE

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You need to take it to a new dealer and tell yours to fuck off.

Its that simple, dont let them suck all the fun out of buying such a nice car that was not cheap I might add.

/Thread.

JTR
 

Nicky Pass

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Arlington Heights Ford is mod friendly.
I went to High School with "Polish Chris", and RJ Nueman is VERY good. He is the only guy that touches my car when I take it there.....and he has a Terminator, so he actually likes performance cars.
 

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