So I pull in to get an oil change on my Explorer. Their ad says that they offer full chassis lube, and seeing as all my tools were at home, I figured I may as well just have someone else do it for a change.
So I see one of the guys underneath my car looking for anything else that could fix for me, so I went up and asked him: "Hey, I replaced the ball joints on this car a while back, could you make sure to lube them up for me?" He goes "yea, I'm looking for those right now", he then proceeds to look underneath the oil pan. He scans around the front suspension, but concentrates on the engine.
Then I over hear the manager talk about another customers car. "what's wrong, you can't find the a/c leak?", the tech goes "nawh, I can't find the COMPRESSOR!!".
I chuckle and continue reading my time magazine. I look at the guy who's working on my car and he's shitbagging with another tech. He goes "this guy wanted me to lube up the ball bearings or something like that". The other guy replies "I think he's confused, that explorer don't have a turbo".
So the guy is finished. At this point I asked to see underneath my car cause I have a weird click from my rear end and I think it could be a u-joint. As I'm looking underneath, I notice there is MUD on my oil filter (keep in mind, my oil change is COMPLETE). I ask the tech if I get a new oil filter with my change and he goes "yea, you got one". So I show him the mud on my old one.
The guy goes to another tech and bitches him out for something (no hablo espanol). Then he comes back he'll take car of it. So the manager rings me out, and I ask her "so they changed the filter right?" "yea, the tech just forgot to drop it" "drop it?" "yea, it's a term we use in the auto industry, it means to drain the oil"
I'm never stepping a foot in that place again.
So I see one of the guys underneath my car looking for anything else that could fix for me, so I went up and asked him: "Hey, I replaced the ball joints on this car a while back, could you make sure to lube them up for me?" He goes "yea, I'm looking for those right now", he then proceeds to look underneath the oil pan. He scans around the front suspension, but concentrates on the engine.
Then I over hear the manager talk about another customers car. "what's wrong, you can't find the a/c leak?", the tech goes "nawh, I can't find the COMPRESSOR!!".
I chuckle and continue reading my time magazine. I look at the guy who's working on my car and he's shitbagging with another tech. He goes "this guy wanted me to lube up the ball bearings or something like that". The other guy replies "I think he's confused, that explorer don't have a turbo".
So the guy is finished. At this point I asked to see underneath my car cause I have a weird click from my rear end and I think it could be a u-joint. As I'm looking underneath, I notice there is MUD on my oil filter (keep in mind, my oil change is COMPLETE). I ask the tech if I get a new oil filter with my change and he goes "yea, you got one". So I show him the mud on my old one.
The guy goes to another tech and bitches him out for something (no hablo espanol). Then he comes back he'll take car of it. So the manager rings me out, and I ask her "so they changed the filter right?" "yea, the tech just forgot to drop it" "drop it?" "yea, it's a term we use in the auto industry, it means to drain the oil"
I'm never stepping a foot in that place again.