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Isn't it hard to get ford to cover shit on stock vehicles?
[MENTION=2762]boost21[/MENTION] how was ur f150
Only the transmission apparently
Ford denied my ecoboost F150 timing chain at 90K miles even though there was a TSB on premature stretch, I had records and the truck had been to the dealer about once every 3-4 months. Truck was never tuned or modified in any way relating to performance. I had paid for Fords Premium care bumper to bumper warranty and it still also technically should have been covered under Ford CPO warranty. That being said the other 10 times the truck went in for various repairs they covered it. From what I found it really depends on your dealer but ill never in my life deal with Arlington Heights Ford again.
Oh shit...AH Ford has the worst service department. Flex had a recall for power steering failure. I took it in when mine failed, first thing they did was try to deny the recall work because the wheels had some superficial curb rash (no gouging, just scratched finish). I had to call Ford corporate to get them to perform the work as a recall (which the dealer claimed was not an actual recall, even though it had a recall number.) THEN they were going to charge me for a 4 wheel alignment because of the work they had to do (which was only in the front), when the recall states that there's .5 hour of alignment allotted within the recall work. I told them I wouldn't pay for an alignment and they needed to release my vehicle if they were going to charge me for the alignment. The service writer refused to release my car. I called the service manager, who claimed his service writer said no such thing and would never say such a thing, he put me on hold for a minute, came back and asked what he can do to make this right because his service writer had possibly said something that maybe was misconstrued as refusing to release my car. I told him that he can do the recall work that is stated from Ford, and give me back my car with no charge, as it should be. He tried to argue again that it wasn't a recall, despite me again referencing the recall number, and my car's VIN match. After all was said and done, I got the work done, and didn't get charged anything, but the BS that I had to go through was outrageous.
I also had the Ford PremiumCare coverage, and still got all of this BS. Never had an issue like this at any other Ford dealer, and will never go back there for service again. I much prefer the service department at Bredemann, they were always awesome.
Yeah, like it's been said, going to be dealer specific.
Bredemann confronted me about the bigger front calipers I had swapped onto the Flex (just from a later year Flex, still all OEM parts) But when I told them the process I used, they said it's all good, and ended up replacing ABS hydraulic control module under the ESP warranty. I'm sure if I brought it into AH Ford, they would have denied everything, and charged my out the ass for everything.
That being said..I still worry about having a major issue with the truck and being denied because of a tune
I think it can also be person specific. I've had nothing but great experiences with AH Ford service. Hell, multiple times they haven't even made me pay the $100 co-pay when using the ESP warranty on cars out of factory warranty. My only complaint ever with them has been I've been given a Focus as a loaner before...which is garbage.
Wife went in there with a gouge taken out of the side of her tire once on her Explorer that only had like 5k miles at the time. They threw a brand new tire on there for like $110 (less than cost of tire)...and we don't have any kind of wheel/tire warranty.
That said...I do wish they'd offer a $2k-$3k credit in exchange for not having a warranty!
I tuned and deleted my truck with about 10K miles on it. Never had an issue.
I have a good friend that's a journeyman tech @ GM. He said they only download the ECM and send it in when they have to replace a entire engine or transmission. If it's a rebuild or head gaskets, no questions asked.
Isn't it hard to get ford to cover shit on stock vehicles?
I went Whipple stage 2 in my 2018 hooptie! It is just silly!
YOLO!
I went Whipple stage 2 in my 2018 hooptie! It is just silly!
YOLO!
Good info, ty. Anyone know how it works for Ford?