Bought a set of tires for the Tahoe back about a year ago. They gave me the best price I found and pretty much installed them for free. They also give you free tire rotations and balancing for life. NOT BAD. So I have been taking the truck to get the tires rotated and balanced every time I change my oil (about 6K). My beef is that its a real pain in the ass to actually get an appointment with them. Most of the time I have to book it 1-3 weeks out to get a good time. Thats for a weekday appointment that requires me to work from home for the day. Then when I show up I usually have to wait around for two hours for them to complete the work appointment or not. I made an appointment for this Friday a few weeks ago, but I am not able to make it. I tired to call them. Sat on hold for 20 min. No one picked up. So I drove my ass over to the store to reschedule the appointment. Asked them if they had any time for a walk in. They told me about a 4 hour wait or leave it for the day. Yeah no. Its pretty hard for me to give up my car for the day. I need it to get to the train. Next available appointment 2-3 weeks out. SHIT. Like I know these guys are BUSY right after a snow storm and all, but either they are bringing in money hand over, fist or they just can't manage anything. I mean im asking for 15 min of labor.
Is this a issue with all Discount tire stores or a problem with the one I go-to? (Algonquin)
Is this a issue with all Discount tire stores or a problem with the one I go-to? (Algonquin)