Originally posted by sinr247+Sep 27 2005, 04:59 PM-->Originally posted by beyerch@Sep 27 2005, 02:16 PM
<!--QuoteBegin-sinr247yeah if you could ivesent about 4 or 5 tickets over the last 2 months about this pcm, and neither one of them have sent one reply e-mail to me or called me, i(ve given my number mulitipletimes in each ticket)@Sep 27 2005, 01:14 AM
hey charles if ur still working on the car during the rest of the weak,id be glad to help and id like to talk to you in person, ive sent you multi dhp tickets at the help desk and no response , im the guy who won the pcm from fish, did u happen to send that out yet, if not if u had time this weak, im available, late , id id be glad to help with the demoding
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I have no tickets assigned to me for pcm's. I do the powrtuenr support. Dave and rivman handle the pcm's. I can check with them to see what the hold up is.
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i thought u were the only one doing them , i was excusesing the fact that oen man trying to get everyones pcm is going to keep you busy, but what would keep the other guys for 2 months to even respond, and at that only responding to fish once in a great while, ive heard it was going to be sent out soon at the beganing of last week, ive heard great things about ur pcms and ur tuning abilites, but i really need an answer,
any help would be great
and did u finsh taking off the turbo kit?
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Can you list the ticket #'s for me please. I'll find where they are for you. You should have received an email auto-notificaiton with ticket number. Did you receive those ? Even with 3 people doing this, we deal with a pretty crazy amount of tickets, orders, and what not. Its pretty hectic for a PART TIME thing. We all have day jobs. Last month we had over 1200 tickets to deal with (that includes orders, support, and general questions)... We've been averaging about 1100 a month since implementing the helpdesk.
As far as the turbno, no i'm not done. No one showed and I wasn't able to push the car uphill by myself (had to turn it around to jack it up) so I called it a night after i got all of the interior reinstalled and pulled out some more parts in the engine bay. Going out i na little bit to work on it some more. will probably finish it tomorrow.