- Mar 10, 2004
- Reaction score
Use code FEBSAVE25
I am not sure what volume of email their CS department gets and how many people they have working for them, but a response back the same day is acceptable in my opinion.They have made shipping errors before. I always order on a Friday or SAT because their shipping takes 5 days. So if I want the items by the following Friday, I have to order accordingly.
This is not a big deal.
But the last time I ordered from them, they sent an email on Tuesday that the polish I ordered was not available and that the entire order was going to be held until it was available.
7-10 business days. I sent an email back asking if the polish could be removed from the order and the balance shipped. Nothing for 4 hours. I called and left a VM for customer service.
Then 3 hours later I receive an email that they can split the order. Hey thanks for nothing now since my order won't be delivered until the following Monday.
The polish was available on Amazon for next day shipping.
The website did not say anything about it being on back order. Nothing at check out either.
I dislike their customer service and my new motto for 2021 is not to support anyone or any business that sucks in my opinion.
So AG can shove off
Tell me more about this place in Lombard
I've been looking for a place like this for years. About 25 years ago I worked for Ziebart and we had a local company bring all our supplies. They must have went out of business over the years and could never find a local place.Car Supplies Warehouse tests, proves, and packs some of the automotive detailing industry's finest and most innovative products. Shop car detailing, polishing, washing, and coating products available at Car Supplies Warehouse. Choose from a variety of brands like CARPro, Work Stuff, AM Details...www.carsupplieswarehouse.com
It’s Chicago Auto Pros detail supply sales company. It used to be called car guy supplies but I believe somebody claimed the name was too close to theirs so they had to change it. Not sure if that was Chemical Guys or not . Pricing is fairly competitive and even when it’s not I’m saving on shipping and can have my stuff same day as long as I don’t order too close to closing time so it’s worth it.