You're probably wondering, what, how'd we get here? 3 transmissions, that's CRAZY!!!!1!!!
well here's how.
2017 6.4 ram, bought new end of 2016. rarely if ever tows, and if it does, it's less than 5,000lbs. not a lot of weight in the truck, we aren't concrete guys... air filters are lightweight.
40ish thousand miles, trans starts acting up, goes in for a "Computer update".
4k miles later. october 2019. trans grenades. truck gets towed in, local dealer has it 4-5 weeks or so? while trans is getting rebuilt (under warranty) im very cautious to ask- hey, this rebuilt trans, will be under warranty, right? YEP YEP YEP YEP
SWEET sounds good. fast forward to last week. tech who drives it calls me- it won't move, i left it at xyz.
awesome. i call the dealer who had it before, dude i talk to goes YEP, says here what we replaced is under a two year, unlimited mile warranty. AWESOME. THANKS! i setup a tow, get it brought in to that dealer.
different guy calls me "what'd you do to this thing, i can smell burned trans fluid"
uh jack shit man, i don't drive it and the tech that does is an older guy who isn't too hard on shit, what happened??
"welllll, that's the thing, it's not under warranty to pull it apart and look at it, only the clutches and valvebody we replaced are covered"
im like wait, removal, labor to rebuild, fluids, gaskets, reinstall, etc, are not covered by your "warranty"?
NOPE
I laugh on the phone, so wait, your warranty is basically useless then? "well no we warranty the parts we replaced" okkkkkayyy
then it gets better, dude tells me it's probably 8-10 weeks out from getting repaired because of lack of parts availability BeCAUse COviD K
i find a RAMMMMM corpo direct number, thinking maybe i may have some recourse with them... talk to a dude like 20-30 minutes, he comes back with "sorry, the warranty was between you and the dealer not us" more laughter from me.
two independent shops we use, i call them up, one says he can have it to me within two weeks, other says within a week and a half, 3 year 100k mile warranty.
k. send it to the week and a half guy. guy claims the trans wasn't rebuilt properly when RAMMMMm dealer had it.
but really at this point, what, if any, recourse do i have?
moral of the story, fuck ram. more pics coming.