Garage door opener help

[b4black]

It's not the typical problem. It's not a new install - it's been working for years until now.

The opener light flashes 10 times when trying to close the door meaning the sensors are disconnected or misaligned. But both sensors are lite up. The orange LED is on the first sensor and the green is on the other. So the wiring is good and they are aligned.

I Googled the problem and there are 10 bazillion troubleshooting guides, but none with this situation (they all deal with sensor lights NOT on.)

Any ideas? Thanks

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[wombat]

[MENTION=11661]garage door guy[/MENTION]

Call / text Dan 6302179839

He's awesome, will take care of you for sure.

 

[BrianG]

No owners manual for your particular model with a troubleshooting section that defines what 10 flashes means?

 

[b4black]

No owners manual for your particular model with a troubleshooting section that defines what 10 flashes means?

10 flashes means the sensors are disconnected or misaligned. But in this case they are lite up, meaning the are connected and aligned.

 

[SMRTSS1]

Dust, dirt or condensation? I have issues with mine fogging up every so often because of the temp difference from the inside and outside and the relation of the sensors to the air leaks in the seal of the door.

 

[CMNTMXR57]

It's not the typical problem. It's not a new install - it's been working for years until now.

The opener light flashes 10 times when trying to close the door meaning the sensors are disconnected or misaligned. But both sensors are lite up. The orange LED is on the first sensor and the green is on the other. So the wiring is good and they are aligned.

I Googled the problem and there are 10 bazillion troubleshooting guides, but none with this situation (they all deal with sensor lights NOT on.)

Any ideas? Thanks

You may need to go through a limit relearn process. Our Genie does this whenever we lose power. It needs to relearn it's stop points both up and down.

 

[Gamble]

My old Chamberlin did that all the times. It lost it's programming for no reason. I had to go set the up and down limits then it worked fine until it shit the bed a little while later. Make sure you have your house key on you. Sometimes mine lasted months and sometimes a day before I said F it and got a new one

 

[MikeyLikesIt]

My garage requires both sensors to have green lights. I would check the one that is orange. I realize there are differences, but that sounds odd to me.

 

[CMNTMXR57]

If it's a Genie, one may have a red/orange and one a green. I think it denotes which one is the main beam generating sensor and which is simply the reflector, or something like that.

 

[b4black]

Its a Chamberlain, but I think they are all the same (no differences in brands, just how old they are).

Yes, the orange LED sensor is the source and the green is the receiver.


I'll check the limits programming. Thanks

 

[nytebyte]

I bypassed my sensors. They never worked right.
It's not like the door will crush anybody without them. It still will reverse if it hits something.

 

[ThirdgenTa]

Does the door move at all when you press the wall station?

 

[Tight Lines]

Are the sensors in direct sunlight? I have had this problem with my Chamberlain Opener, the sun seems to cut the beam and makes the Opener freak out. Just a thought.

 

[garage door guy]

It has to be the photo sensors

 

[Knowklew]

If you push and hold the button on the wall does the door function?

 

[torquelover]

Photo sensors can be janky. I just installed a new Chamberlain belt drive a few weeks ago. Bad sensors right out of the box.

 

[importcrew]

Are the sensors in direct sunlight? I have had this problem with my Chamberlain Opener, the sun seems to cut the beam and makes the Opener freak out. Just a thought.

I have this problem during the summer. Gets annoying and there's nothing I can do. Lol. My house just sits in the right place where sun gets it for practically a season (summer). I have to hold the opener button down at the keypad to override the sensors or go through the front door.