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Old 03-12-2018, 02:36 PM   #26
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My guess is that Sears is next on the hit list right?
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Old 03-12-2018, 02:36 PM   #27
 
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Such a popular name , it sucks it's leaving . I would think proper marketing and funding could bring such a giant back.
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Old 03-12-2018, 02:37 PM   #28
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My guess is that Sears is next on the hit list right?
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Old 03-12-2018, 02:51 PM   #29
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Toys R Us & Babies R Us have not officially announced anything to this extent, however, it seems inevitable, just not sure on the timeline.


Sears will be around for a little while longer.
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Old 03-12-2018, 02:53 PM   #30
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I worked there out of high school for $3.30/hour...baller.

So where are kids getting all their toys from? Just regular Wal Mart and Target? Can’t be all online sales.
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Old 03-12-2018, 02:56 PM   #31
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I worked there out of high school for $3.30/hour...baller.

So where are kids getting all their toys from? Just regular Wal Mart and Target? Can’t be all online sales.
Lets see here, the hard case for my kid's switch and a pack of Hatchimals (I call the crackamals for their addictive qualities) showed up via Amazon today.
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Old 03-12-2018, 03:02 PM   #32
 
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Wait, their still a thing?

Only one I knew of closed in highland 10+ years ago
Yeah! They’re located right between Babbages and Funcoland
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Old 03-12-2018, 03:16 PM   #33
 
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Because Amazon
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Old 03-12-2018, 03:43 PM   #34
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Yeah! They’re located right between Babbages and Funcoland
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Old 03-12-2018, 03:45 PM   #35
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My wife and I made sure to use a gift card we had over the weekend. I remember @greasy got screwed out of some Sharper Image money he had. At least I thought I remember it that way.
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Old 03-12-2018, 04:16 PM   #36
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NFG. I buy all my video games from Fredder.
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Old 03-12-2018, 06:55 PM   #37
 
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I was always excited to get these for my birthday as a kid
Name:  IMG_3377.JPG
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Old 03-12-2018, 07:13 PM   #38
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I must be the only kid who had a lot of cool toys but never ever as a child went to toys r us.... I seriously have no connection to that store ever. The one time I ever went there was to buy a PS3, but I was like 23 at the time and the only reason I went there was I met a hot chick that told me she worked there and it’d help her out if I opened a credit card there so I did and got the ps3 I wanted anyway and just paid the bitch off right away.

Oh and the hot chick? Everything worked out perfectly
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Old 03-12-2018, 08:23 PM   #39
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Dundee Toys was always lit. I waited in line for my first console there (PS2). Man, what a day that was. I was king shit.
That was quite the day. I'll just leave this here......

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Old 03-12-2018, 08:48 PM   #40
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Not sure how reliable but this articles states Amazon is about 5% of sales while the king is Walmart with 30% of sales. Toys r us is was 18% of sales.
https://bizfluent.com/info-8479565-b...retailers.html
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Old 03-12-2018, 09:36 PM   #41
 
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I read that Toys R Us accounts for only 10% of Mattel and Hasbro's sales.
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Old 03-12-2018, 11:36 PM   #42
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I read that Toys R Us accounts for only 10% of Mattel and Hasbro's sales.
10% is not an 'insignificant' amount of sales to loose overnight for companies that are that large.
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Old 03-13-2018, 06:33 AM   #43
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Toys r Us had some of the best RC cars at that time in the 90s.
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Old 03-13-2018, 09:09 AM   #44
 
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10% is not an 'insignificant' amount of sales to loose overnight for companies that are that large.
I guess I shouldn't have said only 10% it is a large amount to lose overnight.
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Old 03-13-2018, 11:15 AM   #45
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While I won't disagree that Amazon and online retailers are the ones killing the brick and mortar stores, that ISN'T the sole reason why. It's part of it, but some brick and mortar retailers are actually holding their own. Buying on the internet IS easier, but sometimes there are things that you want to touch, see in person, etc, that can only be done by going to a store to do that...

With that said, working in a failing brick and mortar, putting aside Amazon for a second, what's killing us (brick and mortars) is strategic decision making. That leads to;

1) Lack of investment in stores. Who wants to shop for that new pair of jeans or a bra in a store with half the lights out, ceiling tiles that look like the roof has been leaking for a decade, and floors that are dingy and have broken tiles, etc... You want to shop in something nice, with nice displays, ample, bright lighting, etc...

2) Lack of investment in systems. This is directed at multiple points within the company. Lack of investment in your POS system. Having a register(s), placed at points throughout the store, or all up front, with a patched together box that's been in use since 1977, isn't fast or inviting. Investing in your network on the back half for network reliability isn't helping the first part. Investing in your network for us on the support side has us in decades old systems, programs, and processes keeps us from being pro-active in trying to get ahead of the curve and make those strategic decisions when we're always behind the 8-ball playing catch-up.

I will further add, that lack of investment in efficient distribution systems to take cost out of the supply chain in order to replenish stores also hinders you against places like Amazon that only has to worry about having a few distribution systems throughout the country, and that is reflected in pricing. So closing up distribution points isn't a solution! Closing under performing stores is a smart decision. Closing a distribution center close to the stores that ARE performing isn't! Sadly, we do the later...

3) Touting and promoting a silly, costly, and complicated to the consumer, rewards program that other than giving you "statistics", doesn't drive revenue! Yea, it's great our "member penetration" is increasing. That doesn't mean that they're coming back and buying more! Sending them a surprise reward via email for something that they just purchased proves you don't get it as a retailer (I have a story about a co-worker who just bought tires from us, that no sooner than 20 minutes after buying them, got a reward for his next purchase of tires... Mind you that reward expires in 90 days... Uhh, ok). While using digital marketing (I.E. email), is very cost effective vs. traditional print and media marketing, it is annoying to the consumer and usually just gets deleted. I work here and get spammed by us 20+ times a day... Matter of fact, as I was writing this sentence, I got another in my inbox, which will just get deleted.

Further, make it simple. Kohls... If you spend $50, you get $10 back in Kohls cash. BOOOM... Simple. Us on the other hand, you get 10% back in "points" if you buy what we consider a "hardline" product, or 15% if it is a "softline" product, and then based on purchase amount, we may add "surprise" points at some given percentage, and then if you shop on Thursday between 2:00pm and 2:05pm get an addition 20% in points... Oh, and what we give you expires in 90 days and CAN'T be used on your current purchase. It's for when you come back next time. If I have to break out a calculator to figure it out, YOU'VE FAILED!! Just tell me. You spend $1,000 on that new tractor, we'll give you 10% off! BOOM, I can do that math in my head.

Recently they took our employee discount away in favor of us getting points rewards. I was told that I "need to change my shopping habits" Umm, yea, fuck off! But this is the same as the consumer is saying with their dollars... And you wonder why we're failing...
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Old 03-13-2018, 11:20 AM   #46
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Originally Posted by cmntmxr57 View Post
While I won't disagree that Amazon and online retailers are the ones killing the brick and mortar stores, that ISN'T the sole reason why. It's part of it, but some brick and mortar retailers are actually holding their own. Buying on the internet IS easier, but sometimes there are things that you want to touch, see in person, etc, that can only be done by going to a store to do that...

With that said, working in a failing brick and mortar, putting aside Amazon for a second, what's killing us (brick and mortars) is strategic decision making. That leads to;

1) Lack of investment in stores. Who wants to shop for that new pair of jeans or a bra in a store with half the lights out, ceiling tiles that look like the roof has been leaking for a decade, and floors that are dingy and have broken tiles, etc... You want to shop in something nice, with nice displays, ample, bright lighting, etc...

2) Lack of investment in systems. This is directed at multiple points within the company. Lack of investment in your POS system. Having a register(s), placed at points throughout the store, or all up front, with a patched together box that's been in use since 1977, isn't fast or inviting. Investing in your network on the back half for network reliability isn't helping the first part. Investing in your network for us on the support side has us in decades old systems, programs, and processes keeps us from being pro-active in trying to get ahead of the curve and make those strategic decisions when we're always behind the 8-ball playing catch-up.

I will further add, that lack of investment in efficient distribution systems to take cost out of the supply chain in order to replenish stores also hinders you against places like Amazon that only has to worry about having a few distribution systems throughout the country, and that is reflected in pricing. So closing up distribution points isn't a solution! Closing under performing stores is a smart decision. Closing a distribution center close to the stores that ARE performing isn't! Sadly, we do the later...

3) Touting and promoting a silly, costly, and complicated to the consumer, rewards program that other than giving you "statistics", doesn't drive revenue! Yea, it's great our "member penetration" is increasing. That doesn't mean that they're coming back and buying more! Sending them a surprise reward via email for something that they just purchased proves you don't get it as a retailer. While using digital marketing (I.E. email), is very cost effective vs. traditional print and media marketing, it is annoying to the consumer and usually just gets deleted. I work here and get spammed by us 20+ times a day... Matter of fact, as I was writing this sentence, I got another in my inbox, which will just get deleted.

Further, make it simple. Kohls... If you spend $50, you get $10 back in Kohls cash. BOOOM... Simple. Us on the other hand, you get 10% back in "points" if you buy what we consider a "hardline" product, or 15% if it is a "softline" product, and then based on purchase amount, we may add "surprise" points at some given percentage, and then if you shop on Thursday between 2:00pm and 2:05pm get an addition 20% in points... Oh, and what we give you expires in 30 days and CAN'T be used on your current purchase. It's for when you come back next time. If I have to break out a calculator to figure it out, YOU'VE FAILED!! Just tell me. You spend $1,000 on that new tractor, we'll give you 10% off! BOOM, I can do that math in my head.

Recently they took our employee discount away in favor of us getting points rewards. I was told that I "need to change my shopping habits" Umm, yea, fuck off! But this is the same as the consumer is saying with their dollars... And you wonder why we're failing...
You forgot infamously shitty return policies (Best Buy comes to mind as being famous for this) and an unwillingness to adapt to competitors. Amazon dgaf if you opened the media up, they'll take it back. Why go to Best Buy for a game or CD or movie when I can have it delivered to my door cheaper with a better return policy?
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Old 03-13-2018, 11:21 AM   #47
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I must be the only kid who had a lot of cool toys but never ever as a child went to toys r us.... I seriously have no connection to that store ever. The one time I ever went there was to buy a PS3, but I was like 23 at the time and the only reason I went there was I met a hot chick that told me she worked there and it’d help her out if I opened a credit card there so I did and got the ps3 I wanted anyway and just paid the bitch off right away.

Oh and the hot chick? Everything worked out perfectly
I largely fall into this camp. I didn't really spend much time in a toy store, I was one of those weird kids who'd go to the hardware store or Radio Shack (my god, another marque that went down the tubes.)
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Old 03-13-2018, 11:22 AM   #48
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You forgot infamously shitty return policies (Best Buy comes to mind as being famous for this) and an unwillingness to adapt to competitors. Amazon dgaf if you opened the media up, they'll take it back. Why go to Best Buy for a game or CD or movie when I can have it delivered to my door cheaper with a better return policy?
I would also roll that into shitty customer service. Something I think we do well.
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Old 03-13-2018, 06:11 PM   #49
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My wife and I made sure to use a gift card we had over the weekend. I remember @greasy got screwed out of some Sharper Image money he had. At least I thought I remember it that way.
Can't believe you remember that! :lol:

But yes you are correct, had a gift card to Sharper Image and then got fucked when I couldn't use it.
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Old 03-13-2018, 06:48 PM   #50
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I would also roll that into shitty customer service. Something I think we do well.
Well fuck man, you recall my washer dryer story.... Nuff said..

Shit, 4 years ago I took the GF in and bought her a halfway decent watch.. they used pencil and paper to take down our info for the warranty..... Fuck outta here...
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