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Old 02-15-2019, 06:49 AM   #1
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Default ridgid tools warranty

so i was using my impact driver to sink some backer-on screws through 1/4 hardibacker into the sub floor of my bathroom a couple weeks ago....

couldnt even get through a 3x5 sheet worth of screws before a battery was dead..that pissed me off, but also the ONLY time they really drain quick.

i decided to call ridgid battery warranty thing anyway.

they asked me for the numbers off each battery, and then plug them each into the charger to see what the indicator lights do.

i do that..

then follow immediately to tell them, its not a charging issue, but im lucky if each battery lasts MAYBE 10-15 minutes. "ma'am, i cant even through sheet of drywall worth of screws before i have to change batteries"

ill have my new batteries from them within 10-14 business days. and i was instructed to drop off my "Dead" ones at a homedepot to be recycled.



now jeff has 2 new replacement batteries, and 2 "OK" batteries that he will not be dumping off at HD. YAY FOR RIDGID.

i wonder if they will replace my non-brushless set with a brushless set... hmmm (do they even make a non-brushless now?)
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Old 02-15-2019, 10:30 AM   #2
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Nice, I should call about replacement parts for my chop saw. The throat scoop thing broke like first day and can’t find a replacement.
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Old 02-15-2019, 10:59 AM   #3
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I'm worried about that pancake compressor I bought awhile back. When filling a tire last Saturday, it was like it didn't have enough amperage to kick back on when needed, so I quickly shut it off before popping a circuit breaker. Bled the tank pressure a little and turned it back on and it's been fine ever since.
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