Got Ameriprise about 6 years ago because they sent me a letter after I bought my brand new focus offering a discount for being a first time car buyer. They were the cheapest at the time and I went with them.
3 years later, I had a 2005 Mustang GT (they were still the cheapest for me) that I lost in flooding that I had just purchased for 20K out the door just a month prior...
I explained to them what had happened, they didn't even bother sending an adjuster. Per the lady on the phone: "Due to the presence of water in the motor bay and the recent extreme weather conditions in your area, we are deeming the car a total loss. We apologize for the inconvenience, and we will over-night you the balance after the pay-off." They paid-out $22,900 "fair market value", 20K went to ford finance to pay off the car, and I got a check for $1900 the next day ($1000 deductable at the time). I asked if it would increase my rates, and she confirmed it was deemed an act of god because it was flood-damaged and that it would not affect my rates.
I will not even look elsewhere because of how quickly and smoothly they handled it, and highly recommend them.