I got a question

[Poopshinanigans]

What kind of dealership bologna is it that the salesmen only get paid for the sale after the customer survey comes back with a 100% satisfaction?

When i bought my car the guy asked that i mark it 100% and he'll throw in the floor mats for free. I get the survey and i had praised the guy buy marked on question NO. "Did your sales person help you set up your first service visit?" Why the fuck would i want to schedule something 5000miles down the line right when i bought the car?

Now this fucker calls me up asking why i didn't give him 100% and i told him it was that fucking question, saying how he isn't going to get paid for that day. When i have time on monday i'm sending an email to the owner of Autobarn complaining about Alan. What a douche.

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[Bob Kazamakis]

Just go there and punch that Alan dude in the dick. I bet he's somewhat full if shit. Probably gets more if a kickback for it.

 

[Poopshinanigans]

Oh i'm totally aware that i accidentally ruined his chances for a better cut. But seriously, who would work for a place that commission is solely based on you being perfect? It's not gonna happen. He should have thought of that when making a shady deal of me promising to give him 100% and then i'll get floor mats. Fuck calling me up on my phone and being hostile like that.

 

[Bob Kazamakis]

Furbush.

 

[Rebel]

When I bought my car last year, I believe the survey was on the dealership as a whole. They said if I gave them 100% they'd give me a $50 or a $100 gas card. I don't remember which. Don't remember any of the questions, but I gave them 100%, mostly for the gas card, and they weren't too bad selling the car either.

 

[Primalzer]

Ruin that guys day, at the very least it will make your day better. If he wanted to get 100% he should have done everything so you would give him 100% on merit, and not have to ask the customer just to save his ass.

 

[SHOmuff]

Fuck that guy.

 

[Poopshinanigans]

Ruin that guys day, at the very least it will make your day better. If he wanted to get 100% he should have done everything so you would give him 100% on merit, and not have to ask the customer just to save his ass.

it was one fucking question, the guy obviously didn't do it cause they'll be no record of me setting up an appointment. He dropped the ball. Though i highly doubt he won't get his whole commish because of one fucking question.

 

[Dasfinc]

I never even submitted mine when I bought my mustang...

I had such an amazing experience with the sales staff, and then such an enraging experience with the service staff *CEL 3 days after buying the car, they demanded a $100 deductible for FORD warranty repair on a car less than 3 years old and 17K miles on it.... Had to get the owner involved, and I STILL got sent a bill a month AFTER I had totaled the car*, that I would have gotten people fired had I submitted my survey.

 

[Fish]

 

[syP]

fuck autobarn.. that place sucks

 

[Poopshinanigans]

i'm not liking the sales people one bit, but i've really never come across one at any dealer that i didn't find smarmy. Now the service department is a bunch of nice people, never had a problem with them.

 

[Primalzer]

I think 9/10 the sales staff is going to be shady as hell, its the nature of the job.

 

[Poopshinanigans]

is that why your dad got out of it? I have a dream that one day there will be a dealership where the sales people are car guys and making a sale doesn't feel like you're getting raped in the ass.

 

[Turk]

I like the haggling process. The guys from the pontiac dealership were complete idiots though.

 

[Poopshinanigans]

the one thing i did love was bringing my dad. He has been an accountant for a eon. He can crunch numbers in his head like its nothing. The finance guy was getting pretty emotional when my dad was calling him out on his shit. I find it weird that numbers don't lie, yet you can hide a shit ton of stuff in them.

 

[DanJ]

I hate the dealership experience.

 

[Bob Kazamakis]

I find it funny. Low ball offers, asking for rediculous things, pissing people off....it's all good.

 

[Primalzer]

I find it funny. Low ball offers, asking for rediculous things, pissing people off....it's all good.

I do too, i wish i was better with numbers though, that would make the process that much more fun.

 

[Poopshinanigans]

i've decided, with help from my counsel of douchebag friends, to call the owner of Der Autobarn and complain about Alan. That fucker needs to learn a lesson of not calling peoples personal phones numbers and being a dick, especially after that customer just plunked down a huge chunk of change for a car.

 

[Yaj Yak]

alright dudes... i guaaarantee that dealership gets buying discounts based off of their customer satisfaction rating... just like most boat dealerships do... :wink: ... until the 100% rating is reached... the buying discount is less.

call and complain... but im willing to bet that not much of a lesson will be taught to Alan, as he is most likely being pressed hard as fuck to get perfect ratings from both the sales manager, and the owner him/herself so that they can continue to receive heavy buying discounts compared to lesser dealers.

 

[Poopshinanigans]

Not if i complain to the Better Business Bureau.

BOOM BOOM KAPOW, Trump Card!!


I'm not even looking to get anything out of this other than to bring it to the attention of the owner. If they comp me something it's just an added perk.