Government actually working in our favor for a change...
http://www.autonews.com/article/20160929/RETAIL/160929766
The Federal Trade Commission today charged the Sage Auto Group with using deceptive and unfair sales and financing tactics.
Eight new-vehicle dealerships and one used-car store practiced what the industry commonly calls “yo-yo” financing tactics on their customers as well as charged them for products and services without their consent, the FTC said in a press release.
The dealerships used “deception or unlawful pressure to coerce consumers who have signed contracts and driven off the dealership lots into accepting a different deal,” according to an FTC statement.
In some cases, after the customers signed the agreed-upon contract, dealership employees told them they were required to sign a new contract with different terms. Or employees told customers that the completed finance contacts were canceled but the dealership was permitted to keep the down payment or trade-in, the FTC said.
Aftermarket products
Dealership employees, according to the FTC, also tacked on charges for aftermarket products and services without their permission or falsely claimed the products were required or complimentary.
The complaint, filed in the U.S. District Court for the Central District of California, aims to end the dealerships’ unlawful business practices and return money to customers, the statement said.
The Los Angeles-area dealerships charged are Universal City Nissan, Kia of Downtown Los Angeles, Glendale Infiniti-Glendale Nissan, Mercedes-Benz of Valencia, West Covina Toyota, West Covina Nissan, Sage Covina Chevrolet, Sage Hyundai and Sage Pre-Owned. The owners have also been charged.
http://www.autonews.com/article/20160929/RETAIL/160929766
