“Holiday Helper” Job Description
This is a full-time “holiday job” with a set end date; no benefits are included in this temporary position. The position pays a competitive hourly rate. “Holiday Helpers” will be expected to perform the following:
• Demonstrate state-of-the-art telecommunication device features and the U-verse system (where offered) for customers in retail stores and kiosks
• Help pre-qualify customers’ needs
• Set customer product and service expectations
• Help management with sales support duties
• Help manage customer traffic during peak sales periods
Preferred Qualifications/Experience:
• Ability to professionally and knowledgably interact with customers
• Tech-savvy, eager to quickly learn wireless device features, applications, capabilities and benefits (and U-verse where offered)
• Comfortable asking probing questions to determine customers’ needs and expectations to ensure selection of the correct device/product and service options
• Thrive in a fast paced, high energy retail sales environment
• Previous retail and/or wireless communications experience is a plus
• High school diploma; minimum age - 18
Responsibilities:
• Learn features and benefits of wireless devices and U-verse product (where offered)
• Conduct needs analysis to help match customers’ requirements with the correct wireless device or product and service
• Proficiently demonstrate device features, applications, capabilities and benefits for prospective customers
• Hand customer off to sales associate when available
• Greet customers and direct them to appropriate section of store; assist manager with customer traffic flow into and out of the store
• Assist manager with numerous sales support duties, such as inventory and merchandising maintenance
Required Service Commitment:
• 40 hours per week from November 5 – January 5, 2008; overtime may be needed at peak times
• Availability for flexible schedules during typical retail hours – Sunday through Saturday; 9 AM – 10 PM; store managers complete and post weekly schedules in advance
• Efforts will be made to accommodate students who have schedule commitments
Additional:
• Web based and hands-on wireless and U-verse product training will be provided.
• We offer a competitive hourly rate of $10 - $12.
• Dress code is an AT&T shirt (which will be provided) and khaki or black pants.
• Availability of the positions was determined by staffing needs for each store. Please note that opportunities are not available in every retail location.
If you know anyone who would be interested, please ask them to email their name, phone number, email address, and desired work location city and state to [email protected] to apply.
Note: Please do not forward this to schools, churches, career/job bulletin boards or other organizations. We are unable to attend job fairs or other organized events. Please forward this only to individuals you know and would recommend for these positions.
Please do not send resumes or inquiries to [email protected]. This address is not accepting inquiries or resumes in connection with this program.
AT&T is an Affirmative Action / Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce.
This is a full-time “holiday job” with a set end date; no benefits are included in this temporary position. The position pays a competitive hourly rate. “Holiday Helpers” will be expected to perform the following:
• Demonstrate state-of-the-art telecommunication device features and the U-verse system (where offered) for customers in retail stores and kiosks
• Help pre-qualify customers’ needs
• Set customer product and service expectations
• Help management with sales support duties
• Help manage customer traffic during peak sales periods
Preferred Qualifications/Experience:
• Ability to professionally and knowledgably interact with customers
• Tech-savvy, eager to quickly learn wireless device features, applications, capabilities and benefits (and U-verse where offered)
• Comfortable asking probing questions to determine customers’ needs and expectations to ensure selection of the correct device/product and service options
• Thrive in a fast paced, high energy retail sales environment
• Previous retail and/or wireless communications experience is a plus
• High school diploma; minimum age - 18
Responsibilities:
• Learn features and benefits of wireless devices and U-verse product (where offered)
• Conduct needs analysis to help match customers’ requirements with the correct wireless device or product and service
• Proficiently demonstrate device features, applications, capabilities and benefits for prospective customers
• Hand customer off to sales associate when available
• Greet customers and direct them to appropriate section of store; assist manager with customer traffic flow into and out of the store
• Assist manager with numerous sales support duties, such as inventory and merchandising maintenance
Required Service Commitment:
• 40 hours per week from November 5 – January 5, 2008; overtime may be needed at peak times
• Availability for flexible schedules during typical retail hours – Sunday through Saturday; 9 AM – 10 PM; store managers complete and post weekly schedules in advance
• Efforts will be made to accommodate students who have schedule commitments
Additional:
• Web based and hands-on wireless and U-verse product training will be provided.
• We offer a competitive hourly rate of $10 - $12.
• Dress code is an AT&T shirt (which will be provided) and khaki or black pants.
• Availability of the positions was determined by staffing needs for each store. Please note that opportunities are not available in every retail location.
If you know anyone who would be interested, please ask them to email their name, phone number, email address, and desired work location city and state to [email protected] to apply.
Note: Please do not forward this to schools, churches, career/job bulletin boards or other organizations. We are unable to attend job fairs or other organized events. Please forward this only to individuals you know and would recommend for these positions.
Please do not send resumes or inquiries to [email protected]. This address is not accepting inquiries or resumes in connection with this program.
AT&T is an Affirmative Action / Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce.
