I was looking through the sale catalogs Sunday for Mother's Day presents for my wife and mother and came across the cutest Monet Frog Prince jewelry box. It looked like a little green and gold frog wearing a crown and opened up with a small storage space. It was soooo cute. The best part is that it was only $13. I'm thinking I'm in like Flint. So I go to Carsons on Monday and they say they haven't gotten any yet and I should come back later in the week. I go back today and the lady says they NEVER GOT ANY! Bummer!
I see their sale ad and grab one and call their online ordering line. No go, they are backordered. I move up a level and talk to the superviser who apologizes and that's it. I move up one more level and talk to a supervisor's supervisor who says he'll try to special order me one. Cool! Then I hear in the back ground the previous lady talking to him and discover that they only had 10 frogs. Not 10 frogs for each store... 10 FROGS PERIOD! WTF! Who's the moron who ordered 10 FROGS? The guy was apologetic as hell but there was nothing he could do. I mentioned that the lady today told me to go over to a table and look around at other things which is the old "bait and switch" which is illegal. I got the CEO's name and phone # from the super super and I'll call him tomorrow. I am VERY disappointed and I have no Mother's Day presents...
I see their sale ad and grab one and call their online ordering line. No go, they are backordered. I move up a level and talk to the superviser who apologizes and that's it. I move up one more level and talk to a supervisor's supervisor who says he'll try to special order me one. Cool! Then I hear in the back ground the previous lady talking to him and discover that they only had 10 frogs. Not 10 frogs for each store... 10 FROGS PERIOD! WTF! Who's the moron who ordered 10 FROGS? The guy was apologetic as hell but there was nothing he could do. I mentioned that the lady today told me to go over to a table and look around at other things which is the old "bait and switch" which is illegal. I got the CEO's name and phone # from the super super and I'll call him tomorrow. I am VERY disappointed and I have no Mother's Day presents...