Snap-on tool warranty question

[GTvert90]

So generally Craftsman is plenty good for my need. I do have a few Snap-on sockets and I'd something is priced decent at a garage sale I'll pick up Snap-on, Mac, ect. How the warranty work on those when you are just an average Joe and don't have a tool truck that shows up to your garage once a month?

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[DEEZUZ]

I'd tell ya to pound sand

 

[zenriddles]

Here's the deal.

If you are not a regular patron of said Snap-on dealer - yer fucked. Of all the tools in that van you pulled up to at the local dealership, when you hand them the cracked shallow well 3/8" drive 13mm socket - he won't have one to swap.

Only way I ever got an exchange from an unfamiliar Snap-on rep is walk up, ask for the exact tool I 'want to buy', and when he puts it in my hand pull out the broken one ask to exchange it.

Usually works.

 

[CMNTMXR57]

I've sent them back to them (at one time there was an address on their website), and requested a replacement. A week later, I have a replacement.

Going up the guy in a truck is useless 9 times out of 10, even if you're at a dealership or other service department. I'd give them to him and the following week, he'd bring back a replacement.

 

[GTvert90]

Thanks guys