1 step away from filing against my cabinet company. Long story short, they totally screwed up my order and basically sold us an incomplete set that they messed up on the order sheet and now want us to pay for the additional cabinets that WERE included in the signed sketch, but were never ordered cause they never made it to the list.
They also sent me one wrong color cabinet, which they are fixing. Also, they neglected to contact me about items that were on back order and ended up shipping those items back to warehouse.
All that I want out of it is the 2 cabinets that were never ordered. They insist I pay for them, and even gloated about regional manager 'NEVER' giving out a free cabinet. Well too bad.
So anyone ever file? any insight on it?
They also sent me one wrong color cabinet, which they are fixing. Also, they neglected to contact me about items that were on back order and ended up shipping those items back to warehouse.
All that I want out of it is the 2 cabinets that were never ordered. They insist I pay for them, and even gloated about regional manager 'NEVER' giving out a free cabinet. Well too bad.
So anyone ever file? any insight on it?