Who Has done the switch from Comcast to Uverse?

[Breze84]

So I have had Comcast for probably 9 years. Today was the last fucking straw with this stupid fucking company. I am sick of my bill being inconsistent every month with no changes on my end, And Im really sick of sitting on the phone for a hr just to get a call drop by some outsourced fucking moron who talks like a robot. I called today on my bill which was $170 and supposed to be $123 a month. Because these fucking morons had to swap out a modem that was faulty and they are trying to hit me for $50 bucks, The same fucking $50 bucks that was "SUPPOSEDLY" Taken care of back in November. But yet every fucking month since then they keep adding it on my bill and I have to call and explain what the fuck went down. ... Anyways, This is the last straw.

I was looking into the Uverse U300 and 18mbps... Does anyone have any insight on the wireless system they use and how they like the service and customer service. Also what is the availability of package changes after the 12 month promotional shit... Thanks

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[Donnie]

Subb'd

 

[99PONTIACGP]

I've had zero issues with uverse. . Never had to call curstomer service the two years we've had it.

The price has jumped since the promotion ended, bit haven't got around to doing that. That's the only problem.

 

[rocket5979]

I have been thinking of switching from my Comcast internet lately too. The assholes raised my bill by about $30 per month and are being pricks about negotiating it back to a reasonable price. We already have DirecTV for TV, so we may end up switching to them as a package if we don't find another good option.

 

[radioguy6]

Yep. I have made the switch, twice. I have U300, 18 Mbps and phone... its enough for what I need. I like the TV quality and the DVR. Use google DNS servers and internet speed is fine. Never had a major issue other than needing to bounce a DVR box or replace a remote.

For wireless I disabled the WiFi on the gateway, never used it, I have my own wireless AP. I imagine the stock wireless isn't very good.

 

[Bob Kazamakis]

I miss uverse. I'd drop Comcast in a fucking heart beat if I could.

 

[Breze84]

I am going to give ATT a call tomorrow and get some more info... [MENTION=9932]GTStang08[/MENTION] AYLA!!! Where the fuck are you..............

 

[Bob Kazamakis]

Cheaper, waaaaay better dvr, free boxes, etc. Fuck do I miss it.

 

[Breze84]

Cheaper, waaaaay better dvr, free boxes, etc. Fuck do I miss it.

WTF you doing then, switch... or do they not offer it in CO.

 

[Bob Kazamakis]

Not offered here. Comcast and dish. That's it.

 

[Breze84]

Not offered here. Comcast and dish. That's it.

That blows... I wouldn't mind Comcast if it wasn't for the outsourced BS and disorganized corporate structure... I am actually very content with the quality of the product they provide. But the disgusting customer service kills me...

 

[Breze84]

 

[TonzKnock-G]

 

[Spivitz]

Yup, Fuck comcast

 

[Dasfinc]

Call Comcast, tell them you are cancelling, they will offer a better price/package to retain you.

Flip-side, I hate Comcast and miss Uverse. They wireless gateway Uverse gave me only a year ago was still wireless G, so plan on using it only as a modem and buy a real router.

I personally have had An overall good experience with ATT and their support. They have fuck ups every once in a while, but are quick to correct them, and I haven't had any repeats.

 

[syP]

Enjoy poverty Internet that can't get outs of its own way


I'll be thoroughly enjoying my 105/20 internetz

 

[Lord Tin Foilhat]

Enjoy poverty Internet that can't get outs of its own way


I'll be thoroughly enjoying my 105/20 internetz

This is the only problem with uverse. Its awful having to wait for a HD video to buffer....or if you are downloading torrents then bye bye internet for everyone else.

Other then that, I have no complaints if you live alone, go for it. If you have a big family...you may notice the internet speed wall.

 

[syP]

Before I bought my place in downers. I lived in westmont for 6 months. Had the att 24mbps/6 internet. As stated above HD videos would barely load. And if you download 1 torrent, you literally can't do anything else. There just isn't enough bandwidth to multitask.

So glad I'm back on Comcast, no matter the cost.

 

[FESTER665]

Just talked to a Comcast guy yesterday, was paying $170 a month, they got me on a new plan for $129.99 per month. They also added a phone (which I could care less about) and upped my internet from the 30 Mbps blast to 50 Mbps....

Then that night WoW shows up and they can get me the same channels but slower internet for $119.00 a month... I'll stick with comcast for now.

We have ATT U-verse here at work for our company internet and the shit is BRUTAL. Still waiting for stupid Google Fiber.

 

[willizm]

The only downside to uverse from Comcast that I have experienced is that the Internet transfer speeds are not as good as Comcast was and I have one of the higher speed packages. Normal web browsing is the same, but BitTorrent feels like it's throttled even with the right ports open and forwarded.

 

[boostedguy05]

we have had 3 service callls for uverse in 6 years. 1 was a system surge that took out a lot of useres boxes. vs 2 hr call to comcast every month we had previously.

the tech we had come out this time told us a trick. if you call BEFORE your promo ends and tell them you would like to stay n it they will extend it. when they extend it sometimes its for 3 months sometimes it is for 1 year. ask how long they are extending it for and call before that time is up and have them extend it. We have the u400 and the 24mbps, under promo it is 150-170 cant remember.

 

[Breze84]

Interesting

 

[nytebyte]

Absolute truth in that video.

 

[radioguy6]

Comcast with the zero fucks mentality is ultimately why I went back to Uverse twice myself. They really sealed the deal for me when they sent me to collections over a "lost" modem that was returned with all of my other equipment in the same box . That entire company can go fuck itself. They give absolutely zero fucks about you or anyone else, as perfectly put in the video posted.

The hardest part about Comcast is they are a necessary evil. There are no other providers offering 105Mbps for fast and cheap residential service at least in my area. My hope for Uverse is AT&T gets moving on converting the last mile from the VRAD with fiber to the prem. Areas with FTTP have some nice bandwidth packages.

 

[Grabber]

We've thought about U-verse, but, the speeds of internet and the lack of on demand they have is what stops us from going.

U-verse seemed just as expensive when we had a rep come out. They quoted us $150 + taxes+fees for HBO for 1 year, 24 MBPS Internet and phone. We pay about $174 with taxes+fees with comcast for HBO, Starz, Encore, phone and 105 MBPS internet. No brainer there. Service has been good. We have had a few issues, but, nothing to the point where we lose it like some people and all patience is gone.

If U-verse steps it up, maybe we can make the switch if the price and speeds on the internet are right.