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Old 07-24-2018, 07:18 AM   #1
 
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Wink Burning oil

Well all the verdict is in. I had sent the car back to ZZP because it wa still burning a small amount of oil. You could see it from the exhaust. Turns out the guides ( some ) were worn so they are replacing them and upgrading my seals. They hope to have the car done at the end of the week. The motor has had various tests done and they said it is very solid. I'm very excited about this. I'm having them look into a few other things while it is there. I hope to have the car back early next week! Just wanted to share. I know a lot of people have slammed ZZP but they came through for me and wanted to share. Also Zoomer was involved so I feel better about everything.
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Old 07-24-2018, 09:41 AM   #2
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So they built you a motor and actually stand behind it?
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Old 07-24-2018, 12:50 PM   #3
 
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So they built you a motor and actually stand behind it?
Yes sir. They did a leak down test, compression test, pcv test, scoped it and some other stuff. After a few days they found the guides were worn. so they are replacing the guides and upgrading my seals. It has been a long road but looks like things are finally coming together!
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Old 08-07-2018, 06:35 AM   #4
 
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Well guys, just wanted to let you know my car is being picked up today and will be delivered tomorrow ( Wednesday ). I'm so excited, now I have to make it to cars and coffee, oh and the epic deli meet on the 15th!!
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Old 08-09-2018, 07:10 AM   #5
 
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So this is how I got my car back from ZZP. Well, it's not burning oil anymore. I'm done, I think I'm going to take it to CarMax. IMG_20180808_150611.jpgIMG_20180808_150158.jpgIMG_20180808_150620.jpg
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Old 08-09-2018, 07:11 AM   #6
 
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They are trying to say I brought it in like that.
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Old 08-09-2018, 07:14 AM   #7
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Ugh. Always a slippery slope when that happens. I insist we install cameras, we have a ton of tow trucks in and out everyday, we have no idea what happens in back lot....

I usually keep an eye on what I work on. Few months I had a 6.4 that was mint and a week later customer sent a pic of what looked like a fucking power pole fell on his bed. Blamed us.
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Old 08-09-2018, 07:14 AM   #8
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You can get a black fender anywhere, just roll with it and make sure you bury ZZP and their "outstanding customer service" on every 3800 forum you can find, and make sure you post how much money you spent just to have them fix something they fucked up in the first place.
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Old 08-09-2018, 07:21 AM   #9
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your rocker panels rotted?
usually that happens when someone opens the door while the car is on a 2 post lift.
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Old 08-09-2018, 07:24 AM   #10
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carmax is going to offer you a dollar at best.
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Old 08-09-2018, 08:15 AM   #11
 
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You can get a black fender anywhere, just roll with it and make sure you bury ZZP and their "outstanding customer service" on every 3800 forum you can find, and make sure you post how much money you spent just to have them fix something they fucked up in the first place.
is there still 3800 forums besides here
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Old 08-09-2018, 09:34 AM   #12
 
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Did the same carrier that it there and back? The carrier (and you) should have taken pictures before they loaded it. ZZP should have signed off that they received it and noted any damage.
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Old 08-09-2018, 11:23 AM   #13
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wtf
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Old 08-09-2018, 12:21 PM   #14
 
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Did the same carrier that it there and back? The carrier (and you) should have taken pictures before they loaded it. ZZP should have signed off that they received it and noted any damage.
I dropped it off VIA trailer and the fender and door we FINE.


This is the response I got.


The policy at ZZP is to report any customer vehicle damage or accidents, etc.
We don't discipline employees or damaging vehicles or pay commission or tie wages to incidents.
These policies are in place to reduce the chance that an employee would damage a car and not report it.
In our care, over the years damage has happened. Something fell on a car, someone backed into a car, etc. It happens.

On your vehicle there was no such damage reported and from the looks of the picture, it didn't happen today. Guessing.

I asked Steve and Jordan about the car and here's what they had to tell me.

There were no charges other than the sway bar he purchased.
He emailed me on Saturday June 9th and said “car is out front keys are in the glove box”. I stopped by and moved the car out back if my memory serves me correctly. I didn’t personally record anything. It would literally take PAGES to list out ‘whats wrong with the car’. it isn’t a very nice car. I whole heartedly believe that the fender was rubbing on the door when it arrived, and that is likely just got worse with us opening and closing it. I did not see any evidence of an impact on the fender (not that I inspected it super thoroughly or anything) its just one of ‘those’ cars….the window switch sticks, and you have to rock it around to get it to work. you have to open and slam the passenger door to get the window motor to work. the brakes barely stop the car. tons of clunks/rattles ETC. it’s a VERY tired, old car.

and Jordan:

We received this car with this is along with many others. The customer was not charged for the repair because the valve guides were worn on our cnc cylinder heads that had not been on the car a year. I want it to be known that regardless of how a car looks when it comes in the shop it is still taken care of as if it was ours. We wrap every car prior to working on it and take precautions in order to protect the car from damage.

Tomorrow I'll see if anyone else drove it. I've seen this issue before on older cars, it can happen from a variety of reasons but it does not appear to have happened in transport.


I feel truly insulted and offended from Steve's comments.. I understand my car is on stock suspension and planned to change that when I get the car back. I know the ball joints and things need to be replaced. My car has scratches and a dew dents but nothing like the fender is now.
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Old 08-09-2018, 12:38 PM   #15
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Zooomer is a member of the site.....maybe someone should point him here..
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Old 08-09-2018, 12:55 PM   #16
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"when it comes in the shop it is still taken care of as if it was ours"

"you have to open and slam the passenger door to get the window motor to work"

Yeah fucking right.
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Old 08-09-2018, 01:00 PM   #17
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i mean. it's clearly new.. whether who did what where or when is up for debate i feel... but that much paint being gone and no rust whatsover.

fresh to deeefffffffff
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Old 08-09-2018, 01:35 PM   #18
 
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Where @Mike K at?
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Old 08-09-2018, 03:56 PM   #19
 
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I whole heartedly believe that the fender was rubbing on the door when it arrived, and that is likely just got worse with us opening and closing it.
Sounds like an admission of guilt to me. Anyone would notice the door hitting the fender and be super careful not to curl the fender in. They just said F it, "it's just one of those cars" and forced the door open and open and open.
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Old 08-09-2018, 05:01 PM   #20
 
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Damn, that sucks man.
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Old 08-09-2018, 05:16 PM   #21
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Sounds like an admission of guilt to me. Anyone would notice the door hitting the fender and be super careful not to curl the fender in. They just said F it, "it's just one of those cars" and forced the door open and open and open.
But they’d treat any customers car, no matter how nice or not like their own
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